FAQ

Type

Question/Answer

What is the address for Route Collector?

http://www.route-collector.com

Home TAB

What are the photos listed on the Home screen?

The scenes are those posted on the Route Collector website. Both your scenes and those taken by other people are displayed. You can view the album in which these scenes are included by tapping on them.

Log Tab

What is a Log?

A Log is route information recorded by the application using GPS.

Log Tab

What is an activity?

An Activity is a method of travel such as walking, car or train. The frequency of logging GPS information varies per activity so we recommend choosing an activity suiting your method of travel during track logging.

Log Tab

How can I start logging a track?

The application starts logging a track when an activity is switched to anything other than "Stop" on the Log tab. Track logging ends when the "Stop" button is pressed.

Log Tab

There is deviation from the position at which I logged my track.

There may be slight differences in positioning depending on the usage status and reception.

Photo Tab

What are scenes?

Photos taken or imported using Route Collector are called scenes.

Photo Tab

What is Photo Icon?

You can add a comment to a photo when saving it on the Photo tab. We have prepared 27 types of Photo icon. Please choose your favourite icon.

Photo Tab

How can I create an album using photos taken with a different camera application?

Tap the folder mark in the bottom-left corner of the photo capture screen. You can import photos from the library.

Photo Tab

When I tried to post a scene, a message saying, "No active account." appeared. I ignored the message and continued. What happens to the scene I captured?

The scene is saved to your device. Scenes that have not been uploaded to the web will be uploaded the next time an album is created.

My page Tab

What are the items that appear on the Recent list?

Logged data and scenes recorded over one month are shown on the Recent list. The newest ones appear at the top.

My page Tab

What are the items that appear on the Album list?

The Album list shows albums created by you.

My page Tab

What should I do to create a album?

(1) Select "Recent" on the My page tab. (2) Logged data and scene photos are listed. Select two + buttons (Set + to Start and End). An album is created from the logged data and scenes taken between the two selected locations (between the Start item set to + and End item +) on the route. (3) If you would like to create an album consisting of logged data and scenes, select "with Log." If you would like to create an album with just scenes, select "Without Log." (4) A preview screen appears. If you are satisfied that there are no problems, enter an album title and press "Post." (5) If you would like to share your album on Facebook or Twitter, you can continue to post.

My page Tab

How do I make my albums private?

Albums cannot be set to private while they are being created on the Route Collector application. In order to make albums private, go to Album Maker → Album list on the website and select the album you would like to set to private. Clicking on the "Share" button above the Map will change it to "Private."

Settings Tab

What should I do to create an account?

Users can register on the Route Collector website. In order to register as a user, you must provide an account name, email address and password of your choice.

Settings Tab

I forgot my password and cannot log in.

Click "Forget your password?" on the log in screen on the website and reset your password.

Settings Tab

What is private setting?

You can freely select places such as areas around your home or other places that you do not want to disclose to the public. Tapping the item to set to private displays a red circle around your current location. Adjust the location and size of the red circle. Pressing the Current Location button displays an area around your current location. You can also select an area by entering its address and searching for the location. When you decide the area you would like to set to private, select "Complete." If privacy is set to "ON," Track Log will not log your activity in that area.

Settings Tab

What is Battery Management setting?

If this function is set to "ON," it will display a notice and automatically end logging when the battery power drops below 10%. If you would like to continue logging even if the battery power drops below 10%, set this function to "OFF."

Other

An alert notice that says "All location-based information services are off." appears.

Taking photos or logging a track using the Route Collector Application uses GPS information. Got to "Settings" → "Privacy" and turn on "Location Based Information Services" on your iPhone.

Other

An alert notice saying "The Location Based Information Service for this application is off." appears.

Taking photos or logging a track using the Route Collector Application uses GPS information. Got to "Settings" → "Privacy" → "Location Based Information Services" and turn on "Route Collector" on your iPhone.