FAQ

Type

Question/Answer

What is the address to Route Collector?

http://www.route-collector.com

Home TAB

What are the photos listed on the Home screen?

These scenes are those posted on the Route Collector Website. Not only your scenes but those taken by other people are also displayed. You can view the album of which these scenes are included by tapping on them.

Log Tab

What is a Log?

Log is route information recorded by the application using GPS.

Log Tab

What is activity?

Activity refers to the method of travel such as walk, car or train. The frequency of logging GPS information varies per activity so we recommend to choose an activity suiting your method of travel during track logging.

Log Tab

How can I start logging a track?

The application starts logging a track when an activity is switched to anything other than "Stop" on the Log tab. The track logging ends when the "Stop" button is pressed.

Log Tab

There is deviation in the position of where I logged my track.

There may be slight differences in positioning depending on the status of use and reception.

Photo Tab

What are scenes?

Photos taken or imported with Route Collector are called scenes.

Photo Tab

What is Photo Icon?

You can add a comment on a photo when saving it on the Photo tab. We have prepared 27 types of Photo icons. Please choose your favorite icon.

Photo Tab

How can I create an album using photos taken with a different camera application?

Tap the folder mark on the bottom-left corner of the photo capture screen. You can import photos from the library.

Photo Tab

When I tried to post a scene, a message saying, "No active account." appeared. I ignored the message and continued. What happens to the scene I captured?

The scene is saved to your device. Scene that have not been uploaded to the Web will be uploaded the next time an album is created.

My page Tab

What are the items that appear on the Recent list?

Logged data and scenes recorded for one month are shown on the Recent list. The newest ones appear on the top.

My page Tab

What ate the items that appear on the Album list?

The Album list shows albums created by you.

My page Tab

What should I do to create a album?

(1) Select "Recent" on the My page tab. (2) Logged data and scene photos are listed. Select two + buttons(Set + to Start and End). An album is created from the logged data and scene taken in between the selected two locations (in between the Start item set to + and End item +) on the route. (3) If you would like to create an album consisting of a logged data and scenes, select "with Log." If you would like to create an album with just scenes, select "Without Log." (4) A preview screen appears. If you see there are no problems, enter an album title and press "Post." (5) If you would like to share your album on Facebook or Twitter, you can continue to post.

My page Tab

How do I make my albums private?

Albums cannot be set to private while they are being created on the Route Collector application. In order to make albums private, go to Album Maker → Album list on the Web site and select the album you would like to set to private. Clicking on the button above the Map that says "Share" will change it to "Private."

Settings Tab

What should I do to create an account?

User registration can be done at the Route Collector Web site. In order to register as an user, you must provide an account name, email address and password of your choice.

Settings Tab

I forgot my password and cannot log in.

Click "Forget your password?" on the log in screen on the Web site and set your password again.

Settings Tab

What is private setting?

You can freely select places such as areas around your home or other places you do not want to disclose to the public. Tapping the item to set to private shows a red circle around your current location. Adjust the location and size of the red circle. Pressing the Current Location button shows an area around your current location. You can also select an area by entering its address and searching the location. When you decide the area you would like to set to private, select "Complete." If privacy is set to "ON," Track Log will not log your activity in that area.

Settings Tab

What is Battery Management setting?

If this function is set to "ON," it will display a notice and automatically end logging when the battery is weakling below 10%. If you would like to continue logging even if the battery is weakening below 10%, set this function to "OFF."

Other

An alert notice that says "All location-based information services are off." appears.

Taking photos or logging a track using the Route Collector Application utilizes GPS information. Got to "Settings" → "Privacy" and turn on "Location Based Information Services" on your iPhone.

Other

An alert notice saying "The Location Based Information Service for this application is off." appears.

Taking photos or logging a track using the Route Collector Application utilizes GPS information. Got to "Settings" → "Privacy" → "Location Based Information Services" and turn on "Route Collector" on your iPhone.